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Terms of service

This is a legally binding agreement between you (or your organization) and The nGen Works Company, a Florida corporation. Please read it, because it is important. Suggestions and questions may be directed to hello@qcatpro.com.

DEFINITIONS

We’re going to use some shorthand to make this easier to read. When we say “site,” we mean qcatpro.com and the services offered through that site. When we say “we,” “us,” or “our,” we mean The nGen Works Company a Florida corporation. When we say “you” or “your,” we mean you or the organization on behalf of which you are entering into this agreement. When we say “your content,” we mean any text, sound, graphics, data, files, or other material which you post, upload, or otherwise share on the site; similarly, when we say “our content,” we mean the text, sound, graphics, data, files, software, and other material owned by us. And when we say “terms,” we mean this Terms of Service & Privacy Policy agreement.

ACCEPTANCE

Please read these terms before using the site. If you do not agree to them, you may not register for the site. If we make material changes to these terms, we’ll let you know either through the site or via email (at the email address you provide). If you do not agree to those changes, you may send a request to cancel your account to hello@qcatpro.com. If we do not hear from you within ten days, the revised terms will apply to you.

PAYMENT

When you submit a new project to us, you will provide information about that project, and we will respond with the applicable fee (the “fee”), unless we need further information from you. Projects with a fee of less than $500 will be completed without payment up front; an invoice will be sent once work is completed. Projects at $500 or more will require fifty percent (50%) of the fee prior to the rendering of any services, and the remaining fifty percent (50%) of the fee is due after the services are rendered. All fees are nonrefundable.

We may also offer subscription services pursuant to a monthly payment plan, as advertised from time to time on the site. Payments for subscription services are due in advance, and are nonrefundable.

All payments will be handled by a third party service provider, and we do not receive or store your credit card or other financial information. Provision of such financial information to the third party service provider will be subject to that service provider’s terms and conditions and policies.

Rejected payments may result in additional charges and cancellation of your account and/or project.

PRIVACY POLICY

When you register with the site, you will be asked to provide certain personal information, including your name and email address. We will store your personal information, but will not share it with any third parties, except as necessary to provide the services offered. For example, we may store your personal information along with your files and data on a third party server such as Rackspace. We also use your personal information to provide the services you request, send you notifications, and respond to customer support requests.

We may be required to disclose your personal information in order to:

  • comply with the law or legal process;
  • protect or defend our rights or property, or the rights or property of others;
  • enforce these terms; or
  • respond to claims that the content of any material on our system violates the rights of others.

If we must disclose your personal information in order to comply with the law or legal process, we will inform you (at the email address you provide) as soon as practicable, provided that it is lawful for us to do so.

We will also aggregate user information and perform statistical analyses of the collective behavior of our members and visitors, to measure overall demographics, and to analyze how to improve our service. We may share this information with third parties (such as Google Analytics), but such aggregate information does not contain personal information other than IP addresses. In addition, we may compile and disclose aggregate information about our users for promotional or other purposes. For example, we might want to disclose that a certain percentage of our users are located within a particular geographic area or work most frequently in the mornings.

We use login cookies, session cookies and persistent cookies. Cookies help us determine how long users view particular content, which particular content users view, which content or sites users link to, and which services members and visitors use. Persistent cookies are used if you choose to enable the auto-login feature. These cookies are randomly generated and uniquely assigned to each user. Session cookies help us keep track of when a person is logged in. Once a user is logged in, session cookies allow us to personalize information on the site for them.

We will communicate with you via email, to the email address you provide to us. Some communications, such as emails informing you of new features, may be unsubscribed to via the unsubscribe link in the email. If you would like to cease all communications from us, you can send an email to hello@qcatpro.com, and we will cancel your account.

PERMITTED USERS

QCat is designed for use by adults in the United States. You must be thirteen years of age or older to use it. If we learn that we have collected personal information from a child under the age of thirteen, we will delete that information as quickly as possible. If you believe that we might have any information from a child under the age of thirteen, please contact us at hello@qcatpro.com. When you use the site, you represent and warrant that you have the legal capacity to form a binding contract with us, and are doing so by your agreement to these terms.

COPYRIGHT & INTELLECTUAL PROPERTY

We own our stuff; you own yours.

You retain ownership of all content you post, upload to, or otherwise share on the site. However, by posting, uploading, or sharing your content, you grant us a non-exclusive, sub-licensable, royalty-free, worldwide license to access, use, and display your content in connection with the site and services we provide to you. This license permits us to perform the services that you registered for; for example, it permits us to store your content on redundant data servers, but it does not permit us to sell your content to advertisers or any other third party, nor does it transfer the copyright to us. This license ends when you delete the material or your account.

In addition, the site may provide features that allow you to share your content with others. There are many things that others may do with that content, including copying it, modifying it, and re-sharing it. So, please consider carefully what you choose to share and with whom; we take no responsibility for that activity.

All of our content, the selection, compilation, arrangement and presentation of all materials, and the overall design of the site are copyrighted by us, and are protected by US and international laws. Use of our content without our express prior written permission is strictly prohibited.

qcatpro.com, QCat, and the QCat logo are trademarks or registered trademarks of The nGen Works Company in the United States and other foreign countries. Our trademarks may not be used in connection with any product or service without our express written permission.

NOTIFICATION OF COPYRIGHT INFRINGEMENT (DMCA)

We deal with copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

You may not post, upload, or otherwise place any content or information on the site that belongs to a third party, unless you have the legal right to do so. If you believe that any such information or content has been posted on the site, please send a notice of copyright infringement containing the following information to the designated agent at the address below:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Contact information for the notifying party, including name, address, telephone number, and email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Upon notification of claimed infringement, we will respond expeditiously to remove, or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity. We will also notify the person who posted, uploaded, or otherwise placed the allegedly infringing material on the site that we have removed or disabled access to such material.

If you believe that material has been removed improperly, you must send a written counter notification to the agent, and include:

  • A physical or electronic signature.
  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if your address is outside of the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided the original notification or an agent of such person.

Upon receipt of a counter notification complying with these requirements, we will promptly provide the original reporter with a copy of the counter notification, and inform that person that we may replace the removed material or cease disabling access to it if we do not receive notice within ten business days that the original reporter is seeking a court order to prevent further infringement of the material at issue.

DESIGNATED AGENT

Carl Smith
731 Duval Station Road
Suite 107-321
(904) 399-4411
hello@qcatpro.com

RULES

We have some ground rules that you must adhere to when using the site. You agree not to do any of the following:

  • Threaten other users with violence.
  • Use hateful, abusive, harassing, libelous, or obscene language towards other users.
  • Post any material that infringes or violates any third party’s copyright, trademark, trade secret, privacy, or other proprietary or property right;
  • Post any material which promotes illegal activity, could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law or regulation;
  • Use the site to send spam, chain letters, junk mail, or any other type of unsolicited mass email;
  • Use the site to distribute viruses or other harmful, disruptive, or destructive files;
  • Use or attempt to use another person’s account;
  • Disrupt or interfere with the security of, or otherwise abuse, the site, or any servers or networks connected to the site;
  • Attempt to obtain unauthorized access to the site;
  • Impersonate another person;
  • Share with any minor any content or materials inappropriate for children, or allow any minor access to such materials;
  • Systematically harvest data from the site, or programmatically register accounts on the site.

You further agree that you are responsible for your actions in relation to the site, and for any communications transmitted under your account; that you will comply with all laws relating to the transmission of technical data or software exported from the United States; and that you will comply with all applicable local, state, national and international laws and regulations, including without limitation those related to privacy, collection, and email creation and delivery.

If it appears you have violated any of these rules, we may, in our sole discretion, remove any offending material or immediately limit or terminate your account.

CANCELING YOUR ACCOUNT

You can cancel your account at any time by sending an email to hello@qcatpro.com.

DISCLAIMER OF WARRANTIES

We will strive to prevent interruptions to the site and to be good stewards of your content. However, the site and our services are provided on an “as is” and “as available” basis. To the fullest extent permissible under applicable law, we disclaim all warranties of any kind, whether express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not make any warranty that the site or our services will meet your requirements, or that the services will be uninterrupted, timely, secure, or error free, or that defects, if any, will be corrected; nor do we make any warranty as to the results that will be obtained from use of the site or our services. You understand that you download from or otherwise obtain content or services through the site at your own discretion and risk. No advice or information, whether oral or written, obtained by you from us or through the site shall create any warranty not expressly made herein.

LIMITATIONS OF LIABILITY

Under no circumstances — including, without limitation, negligence — shall we be liable for any direct, indirect, incidental, special or consequential damages, resulting from (1) the use or the inability to use the site; (2) the cost of procurement of substitute goods and services; (3) unauthorized access to or alteration of your transmissions or data; (4) loss of profits, use, savings, data or other intangibles, even if we have been advised of the possibility of such damages. You agree that we are not liable for any failure to deliver, hold or store data, information, materials or content transmitted through the site. If you are dissatisfied with the site or our services, your sole remedy is to discontinue use of the site and our services. In no event will we be liable to you for more than the actual dollar amount you have paid to use for your use of the site in the twelve months preceding any claim. The foregoing shall not apply to the extent prohibited by applicable law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the site, including but not limited to your violation of these terms. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.

LINKED SITES

The site may contain links to third party websites. We do not control and are not responsible for the content or privacy policies of any linked site or of any link contained in a linked site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site. Access to any linked site and participation in any activity or transaction on any linked site are at your own risk.

RIGHT TO TERMINATE

We may at any time decide to alter, amend, modify, or terminate the site, any functionality or portion of it, all in our sole discretion, and you understand that there is no guarantee that the site or any portion or functionality of it will continue to operate or be available for any particular period of time.

GENERAL

These terms shall be governed by and construed in accordance with the laws of the state of Florida, without giving effect to its conflict of law provisions. You agree that you will bring any claim or cause of action arising out of your use of the site in the courts located within Duval County, Florida, and you also agree to submit to the personal and exclusive jurisdiction of those courts. You agree that any claim or cause of action arising out of your use of the site or these terms must be filed within one year after such claim or cause of action arose or it shall be forever barred, notwithstanding any statute of limitations or other law to the contrary. If any provision contained in these terms is determined unenforceable, then such provision will be severed and replaced with a new provision that most closely reflects the intent of the original provision, and the remaining provisions of these terms will remain in full force and effect. No waiver of any provision of these terms shall be effective except pursuant to a written instrument signed by us expressly waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these terms and/or your use of the site. You may not assign any right, interest, or benefit provided under these terms or through the site without our express prior written consent. These terms set forth the entire agreement between you and us, and supersede any and all prior communications, agreements and proposals, whether electronic, oral or written, between you and us with respect to the site and our services. A printed version of these terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these terms and/or your use of the site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Portions of this document are borrowed – with permission – from Editorially under a Creative Commons Attribution-ShareAlike license.

Last Updated: February 4, 2016

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